Privacy Policy
Last update: 14.05.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website Grent Tradholm (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want to help you make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We use various methods to provide you with clear, relevant information about Personal Data handling.
If we think you need specific details, we'll provide that information at the right time.
We're happy to answer your questions and provide any clarifications you need regarding legal limitations. You can contact us via email at: info@grent-tradholm.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for several purposes, including offering the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, protecting our rights and interests, maintaining and providing the Services, meeting regulatory and legal obligations, and conducting administrative and business activities to support the delivery and use of the Services.
We also process your Personal Data to better understand your preferences and needs.
To access essential tools that protect your rights regarding personal data:
To help you exercise your rights, we have substantial resources available. Contact us at any time to request your personal data or to ask us to modify or delete it, restrict its use for specific or general purposes, transfer it to you or a third party, or handle any other data-related request. We're committed to accommodating your needs.
Protect Your Personal Data
While we cannot guarantee complete security of your Personal Data, we're committed to employing a range of methods and techniques to keep your information protected.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share with third parties, secure, and manage it. This policy applies to information relating to an identified or identifiable natural person—someone who can be directly identified or identified through a combination of information we hold or can access. We define "processing" as any operation involving the use or collection of personal data, including its management, structuring, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from, nor do we permit, individuals under 18 to use our services. Should we become aware of any information collected from a child, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service and channels or visit our website, we collect your Personal Data. We may request your Personal Data directly in some cases, or gather it by analysing how you use our Services and channels, or by receiving information from our third-party partners.
3. You're not required to share personal information with the company, and there are no consequences if you choose not to.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to deliver our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and browser type), the language you used, software crash logs, and details about your device. The information collected is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with an online trading platform of a third party through us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot use your Personal Data without a legal basis. The legal grounds that enable the company to process your Personal Data are:
- You've consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue their legitimate interests. For example, this might be necessary to improve our services or defend legal claims.
- Processing must comply with legal obligations.
Get in touch with us via email for more information about how we process your data to protect our legitimate interests.
Below is a summary of the reasons and legal grounds we may use the personal information you provide to us.
Scope
Legal Basis
We may collect and share your personal information with third parties at your request to help you access digital trading services.
You've consented to the processing of your personal data for one or more purposes.
2. To address your requests, questions or concerns
We need your Personal Data to help us respond to any queries you may have about the Services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
3. To meet legal obligations, we process personal data where required by administrative, judicial, or legal requirements.
To meet our legal obligations, we must process your information.
4. To enhance our services, we may use your personal data to improve our offerings. This includes, among other things, crash reports and malfunction data collected in relation to the services.
We need to process personal information to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and protect against misuse of our services
We need to process personal information to support the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar operations.
We need to process your data to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to make informed decisions on different issues.
We need to process personal information to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and relevant terms and policies.
We may need to process your information to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, as well as for analysis of user experiences and IP address information.
You can request that we share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to help us enhance and improve the products and services we offer.
If necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
Additionally, we may share Personal Data about you with potential investors, buyers, or lenders to the Company or other companies within our group in connection with any transaction, including the transfer or sale of Company assets or entities within our group, or as part of any merger, restructuring, consolidation, or insolvency involving the Company or other businesses within our group.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access our website. We use cookies to gather information about your preferences and browsing habits to improve your user experience, remember your preferences, and customise the products and services we think you'll enjoy. Cookies also help us with statistics and analytics.
Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Other cookies are persistent—they remain on your device for a set period after you close your browser. Persistent cookies help us recognise you as a returning user and allow you to access the website more easily on future visits.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for you to access the features you've requested and navigate our website. They enable us to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've already visited.
Additional Information
Cookies collect your Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and remember your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and analyse how our website is used, which helps us improve your experience.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, you'll need to adjust your browser settings. Below are links to help you with the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Be aware that certain features, or the entire Website, may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing described in this Policy, or for longer periods as permitted by law, regulations, and applicable orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we'll continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it's no longer required.
9. Transfers of personal information to third parties in other countries or international organisations
Your personal information may be transferred to other countries, meaning your personal data could be transmitted to a third country (a jurisdiction outside where you reside) or to international organisations. The company takes all necessary steps to safeguard your personal data and ensure that users can exercise their rights and access effective legal remedies. These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with the Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it implements to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. However, we cannot guarantee that your Personal Data will remain completely secure at all times. We're not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data—including loss due to transmission errors, unauthorised third-party access, or other circumstances beyond our reasonable control. If we're required by law or other legal obligations beyond our control to disclose your Personal Data to third parties such as government authorities, we must comply. We cannot control how third parties secure your Personal Data in these situations. No data transmission over the internet is entirely risk-free. We cannot guarantee the security of Personal Data you send to us online.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that are not operated by the Company. We are not responsible for how these websites or apps collect or process your Personal Data. This Policy does not apply to activities conducted through such third-party sites or apps.
Before accessing or using any third-party website or app, we recommend that you review their privacy policies. We also encourage you to consider what Personal Data you share with them.
12. Changes to this Policy
When visiting any third-party websites or apps we recommend, we encourage you to read their privacy policies before deciding whether to access or use them. We also suggest exercising caution when sharing any Personal Data with these services.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data being collected about you, rectify any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict the types of processing we carry out on your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you with respect to the information you provide in relation to your Personal Data. You may request to exercise these rights by sending an email to the address below.
Access rights
The Company is able to verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically, if you request it.
The right to access Personal Data must not conflict with the rights and freedoms of others. If the request is detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfill it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete or inaccurate Personal Data concerning you be rectified, taking into account the reason for processing.
Right to erasure
The following reasons are applicable: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis to process; (c) You object at any time, based on a reason specific to your situation, to the processing of Personal Data about yourself that is based on legitimate interests pursued by us or by a third party; (d) Personal Data are unlawfully processed; or (e) Personal Data must be removed to meet a lawful obligation of the Company.
This right does not apply if processing is necessary (a) to fulfil an obligation imposed by law that is required to be processed under European Union law or Member State law; or (b) to create, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you can ask the Company to limit the processing of your Personal Data.
If you request that Personal Data be restricted, the data may only be kept if you give consent or in order to create, exercise or defend legal rights, or to defend the rights of another person, or in the case of a reason that is of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by an automated system and is based on consent or a contract that you are party to, you have the legal right to review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. The rights you have under the right to erasure do not change as a result of exercising your right to data portability. The right to transfer data does not affect the rights or freedoms of anyone else.
Right to object
The right to object to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party is available at any time. This includes objection to profiling based on these legitimate interests. If we are able to establish compelling legitimate grounds for processing Personal Data, we will not be able to continue unless you can demonstrate that they are outweighed by your rights, freedoms, or interests, or by the exercise, establishment or defence of legal rights.
Concerning direct marketing: You have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for us processing Personal Data about you at any time. This will not affect the lawfulness of any processing that was based on your consent prior to withdrawal.
You are entitled to lodge a complaint with the supervisory authority that oversees you.
You may lodge a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide you with the requested information in relation to the rights you have under section 13 of this agreement within one month of receiving your request. The timeframe may be extended up to two months, if necessary, depending on the nature of the request and the number of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.